Arief Ismail
Compliance Director and Company’s Secretary

Indonesian Citizen, 56 years old, domiciled in Tangerang Selatan.


Arief Ismail obtained approval from the Financial Services Authority based on the Decision of the Board of Commissioners of the Financial Services Authority Number KEP-69/D.03/2017 dated 22 August 2017 and became effective as Compliance Director on 22 August 2017. He was reappointed as Compliance Director in PT Bank BTPN Syariah Tbk (BTPN Syariah) in accordance with the resolutions of the Annual General Meeting of Shareholders dated 12 April 2023 with a term of office until the closing of the Annual General Meeting of Shareholders to be convened in 2026.


on April 12, 2023, Arief Ismail has been reappointed as Secretary of the Company in BTPN Syariah.


Having more than 29 years of experience, he started his career as an Entry Level Trainee in PT USI Jaya IBM Indonesia in 1991. His banking career began in Citibank dealing with Global Consumer Bank with various positions starting from Management Associate Program, Credit Analyst (1990-1991), Credit Policy Manager, with the last position as Direct Sales Manager (1990-1995). He went on to work in GE Capital, Global Consumer as Director of Risk, with his last position as Director of New Business (1995-1999), and in PT Rahajasa Media Internet as Marketing Director (1999-2001). In PT Bank Danamon Indonesia, he served as Card Center's Credit Cycle Manager, with his last position as Unsecured Risk Management Head (2001-2005), and in ABN Amro as Head of Consumer Risk with his last position as Country Head of Risk and Head of Consumer Risk (2005-2010). In PT ANZ Panin Bank Indonesia he served as Head of Retail Credit Risk (2010-2011) and in HSBC Indonesia, his last position was as Head of Retail Banking and Wealth Management Risk (RBWM Risk) (2011-2017).


He obtained his Bachelor's degree in Industrial Technology, majoring in Industrial Engineering from the Bandung Institute of Technology (ITB) in 1990.


 He currently holds a Level 5 Risk Management Certification and throughout his career, he has attended various trainings and seminars including Level 1, 2 and 3 Risk Management Certification by the Risk Management Certification Agency (BSMR),  Risk Management Certification Level 4 and 5 by the Banking Professional Certification Institute (LSPP) and the National Professional Certification Agency (BNSP). He has participated in Refresher Programs on Banking Risk Management (Executive Class); Executive Level Banking Compliance Certification by LSPP and BNSP; Training on Foundational Sharia Banking Principles by Karim Consulting. Various other professional training and refresher programs attended were organized by the Communication Forum for Banking Compliance Director (FKDKP), Michael Weichert, Creco Consultant Group, and Indonesian Banking Development Institute (LPPI). He participated in various professional programs organized by the Asian Leadership Center, AEI, ICSA, Financial Services Authority, PT Bursa Efek Indonesia, ABN Amro Amsterdam Leadership Program, Corporate Financing for Consumer Banking in Amsterdam, GE Capital's Risk University Program in Stamford CT, US, Citibank Credit and Risk. Various other refresher programs were on Sustainable Finance Action, National Economic Recovery Program, Leadership Series, Strategic Seminars within the financial group of SMBC Group on Macro Economy, Economic Outlook, Strategic Plan and APAC ESG Strategy.


With regard to organizations, Arief Ismail currently serves as an active member of the Communication Forum for Banking Compliance Director, the Indonesian Issuer Association and the Indonesian Corporate Secretary Association.


Arief Ismail does not hold any other position outside BTPN Syariah and has no affiliation with the Board of Directors, Board of Commissioners, Sharia Supervisory Board and Controlling Shareholders.


Hadi Wibowo
President Director
Arief Ismail
Compliance Director and Company’s Secretary
Dewi Nuzulianti
Fachmy Achmad
Dwiyono B Winantio